Spotlight on project results

Spotlight on project results

Peer review activities

What is a peer review?

Peer Review is a form of external evaluation with the aim of supporting the reviewed institution in its quality assurance and quality development efforts.
An external group of experts, called Peers, is invited to assess the quality of one or more fields of activity of the institution, such as the quality of service provision of individual departments or services. During the evaluation process, the Peers visit the reviewed institution.  Peers are external but work in a similar environment and have specific professional expertise and knowledge of the evaluated subject. They are 2-3 “persons of equal standing” with the persons whose performance is being reviewed. In the framework of the network peer review can be bilateral or multilateral. In the framework of SERN it will be based on reciprocity.


How does it work?

  1. The Peer Review starts with a preparatory phase. In this first phase, the Peer Review is organised and a self evaluation-Report is written by the organization which is peer reviewed. Peers must be identified and get informed about the peer review procedure. A timetable for the Review is drawn up and arrangements are made for the Peer Visit.
  2. In the second phase, the Peer Visit, which is the core activity of the Peer Review procedure, takes place: Peers come to visit the hosting municipality and carry out an evaluation. This evaluation includes a tour of the premises and interviews with different groups of stakeholders. The Peers give initial oral feedback at the end of the Peer Visit.
  3. After the Peer Visit, a draft report is drawn up by the Peers. This report is commented on by the

Peer review organization and the final Peer Review Report is issued.

  1. The fourth phase is crucial for the organisation’s development: results and recommendations from the Peer Review are transferred into concrete actions for improvement, which are planned and implemented.


For more information please contact the SERN Secretariat

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